Job Details

City of Santa Monica
  • Position Number: 3611369
  • Location: Santa Monica, CA
  • Position Type: Facilities Management

Parking Manager

Salary: $152,076.00 - $187,752.00 Annually
Location: City of Santa Monica, CA
Job Type: Full-Time Regular
Department: Santa Monica Department of Transportation
Job Number: 227032-01
Closing: 11/25/2022 5:30 PM Pacific


Works under the administrative supervision of the Assistant Director of the Department of Transportation who provides instructions, reviews work in progress and upon completion.


Exercises administrative and technical supervision over professional, technical and support staff, outlining work assignments, reviewing work in progress and upon completion.
Representative Duties
Selects, manages, supervises, motivates, trains and evaluates professional, technical and support staff. Develops and monitors the division's performance goals, objectives and measures.

Plans, organizes, directs and evaluates the operations of the Parking Division, which includes but is not limited to developing, evaluating, implementing and monitoring administrative and operational systems, policies and procedures.

Prepares, oversees and administers the division's annual budget. Manages division expenditures and recommends budgetary adjustments.

Develops and administers specialized parking programs.

Coordinates work with other City departments and divisions to ensure consistent application of parking policy.

Develops, negotiates, and implements new contracts for parking services; including contracted services for parking lot and facility operations; and maintenance and management of parking lots and parking facilities.

Monitors contractors' productivity and compliance, including but not limited to, the implementation of new procedures, programs, and staff scheduling. Ensures that parking operations are running efficiently and revenue collection is effective. Monitors contract terms, financial performance and costing of services provided.

Develops and maintains computerized parking management systems. Provides technical support in developing and preparing parking data for highly efficient and cost effective parking services to City residents, businesses, and visitors.

Analyzes revenue collections, prepares revenue projections, and prepares financial reports of parking programs and contractor services. Monitors revenue to ensure budget projections can be met and staffing and regulations are appropriate. Analyzes financial implications of revenue and prepares reports on the financial feasibility of parking programs.

Analyzes service needs of citizens and develops and implements solutions to address them. Prepares a variety of related reports, documents and correspondence, including contracts and agreements.

Makes presentations to neighborhood groups, City commissions, the City Council, and the public.

Collaborates with City departments in the analysis and revision of City ordinances, regulations, general and specific plans, and municipal codes related to parking operations.

Evaluates parking policies and makes recommendations to enhance revenue and to address concerns of residents and visitors.

Monitors and reports on current legislation related to parking programs.

Coordinates work with the City's Public Information Officer and staff in the Information Services Division to promote various parking programs and integrate parking management systems with other City systems as appropriate.

Performs other related duties, as assigned.
Knowledge, Abilities and Skills:

Knowledge of:

Principles, practices and procedures of municipal parking operations.

Principles, practices and techniques of management and training.

Principles and methods of internal control and auditing.

Project and program planning, management and evaluation.

Budget development and management.

Advanced principles and methods of research, analysis and reporting.

Applicable federal, state and local laws and regulations.

Effective supervisory techniques.

Effective customer service techniques.

Ability to:

Plan, manage and coordinate the work activities of a division.

Select, supervise, motivate, train and evaluate staff.

Manage and implement a variety of parking related programs.

Develop and evaluate policies and procedures.

Analyze complex problems, identify alternative solutions and consequences and make logical recommendations.

Communicate effectively in writing and orally to a variety of individuals including city staff and the public.

Write reports and documents of a technical nature.

Conduct research and analyze data.

Prepare and administer complex contractual agreements ensuring conformance with regulations.

Prepare and administer large, complex budgets.
Interpret, apply and explain policies, laws and regulations.

Establish and maintain effective and cooperative working relationships with a variety of individuals, including community groups, City employees and the general public.

Provide effective customer service.

Skill in:

Leadership, management and supervision.

Contract negotiation and administration.

Using a personal computer and applicable software applications.

Working effectively with persons from diverse social, cultural and economic backgrounds.

Education, Training and Experience:

Graduation from an accredited college or university with a Bachelor's degree in Business or Public Administration or a closely related field. Five years of recent, paid, progressively responsible work experience in transportation or parking management. At least two years of the recent, paid work experience must have included supervisory responsibilities.

Municipal experience is desirable.

Licenses and Certificates:

Possession of a valid class C driver license.
Supplemental Information
HOW TO APPLY: All applicants must submit an online City application and required supplemental questions to be considered for this position. Please note, applications may be rejected if incomplete. Résumés, CVs and cover letters are not reviewed as part of the application screening process and should not be submitted.

NOTE: You must submit a copy of your college level transcripts or diploma with your application unless you wish to substitute additional work experience. Applicants who indicate receipt of college level coursework or degree from a foreign institution must provide United States credential equivalency verification along with a copy of your college diploma/transcripts. All materials must be received in the Human Resources Department no later than the filing deadline. You can attach a scanned copy of your college diploma or transcripts to your on-line application or send a copy to Failure to do so may result in your application being disqualified.

SELECTION PROCESS: All applicants will be reviewed and only those candidates determined to be most qualified on the basis of experience, training and education, as submitted, will be invited to participate further in the selection process. Testing may consist of the following:

Evaluation of Training & Experience: Qualifying
Oral Interview: 100%

NOTE: If three or more qualified City employees apply and pass the examination, a promotional list will be established in addition to an open-competitive list. If fewer than three qualified City employees pass the examination, the appointing authority, in accordance with the City's civil service rules and regulations, can decline to use a promotional list, in which case a promotional list will not be established for this position.

BACKGROUND INVESTIGATIONS: Candidates who have successfully completed all prior phases of the selection process will be subject to a thorough background investigation.

COVID 19 Vaccination: Proof of COVID 19 vaccination will be required as a condition of employment unless a religious or medical/disability exemption is granted by the City.

The City of Santa Monica is a progressive, inclusive and culturally-rich community. As leaders in public service, we strive to be an employer of choice by attracting and retaining a workforce where people of diverse races, religions, cultures and lifestyles thrive. Our goal is to create a welcoming and inclusive environment where our employees are empowered to perform at their highest level and where their differences make a positive impact.

The City is an equal opportunity employer and strives to build balanced teams from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, marital status, ancestry, disability, genetic information, veteran status, or any other status protected under federal, state and/or local law. We aim to create a workplace that celebrates and embraces the diversity of our employees. Join us!

Special assistance with the application and examination process is available, upon request, for persons with disabilities. Call (310) 458-8246, TDD (310) 458-8696 (Hearing Impaired Only).

Please note the request for reasonable accommodations must be made to Human Resources at least three work days prior to the examination.


Work is regularly performed indoors in an office environment. However, work involves site inspections at outdoor parking lots and parking garages. Requires walking in parking structures, off-street surfaces lots, and on streets and alleys. Weekend and evening work is frequently required, including attendance at public meetings and meetings with contractors during weekends and/or evening hours. Work involves tight deadlines with multiple assignments.

If interested, please apply:

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